Cohen Brown

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Cohen Brown is a globally recognized leader in driving sales and service cultural and behavioral change. We specialize in consultative and training processes tailored for management teams, front-line staff, support/customer service units, and call centers.

Our training programs cover a wide range of areas, including behavioral embedding, sales leadership and management, sales techniques, customer service, structured time and workflow management, motivation, effective communication, and performance coaching. These solutions are designed to develop and sustain the key behavioral skills that lead to profitable results and enhance the client experience.

Cohen Brown employs a leader-led methodology that fosters management engagement, accountability, and motivation. Delivered virtually, this approach allows us to train a large number of personnel efficiently and consistently. It's a cost-effective and scalable solution, essential for successful cultural transformation. Cohen Brown acts as the bridge that converts philosophical and theoretical learning into practical, real-world business applications, boosting productivity, efficiency, and sustained peak performance.

Top 20 Training Company

Cohen Brown has been recognized as a Top 20 Training Company by Training Industry.