Janek Performance Group

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Stitt Feld Handy Group

Since 1994, over 55,000 individuals have participated in our workshops to gain skills in conflict resolution, negotiation, effective communication, customer service, and coaching.

In addition to our public workshops, we offer tailored, skills-based training programs designed to meet the specific goals of our clients. We've developed and delivered more than 800 customized workshops across a broad range of industries.

Our instructors are highly experienced practitioners—negotiators, mediators, workplace consultants, and coaches—who bring real-world expertise to the classroom. Each instructor leads over 80 full days of training annually, ensuring participants receive practical and actionable knowledge.

Our participants come from diverse professional backgrounds, including business, law, education, project management, and sales. They seek to refine their skills in negotiation, conflict resolution, and communication to gain a competitive edge for themselves and their organizations.

We are affiliated with the University of Windsor Law School, and participants of our multi-day public workshops and online courses receive a certificate from the University of Windsor Law School.

Our training equips you with tools to succeed in everyday tasks such as:

• Resolving conflicts and maintaining relationships
• Navigating difficult conversations with confidence
• Enhancing your negotiation skills
• Managing employee disputes
• Coaching others effectively
• Persuading and influencing others
• Handling complex customer service situations

Workshop Formats:

• Live Online (via Zoom) and In-Person Multi-Day Workshops: Conflict Resolution (Levels 1, 2, 3), Dealing with Difficult People, Becoming a Powerful Negotiator
• Self-Paced Online Courses: Negotiation and Difficult Conversations

Quick Facts about Stitt Feld Handy Group:

• Trained over 55,000 participants
• Delivered over 850 customized workshops
• Offers University of Windsor Law School Certificate workshops

Industries We Serve:

• Consumer Goods
• Government
• Non-Profit
• Chemical & Natural Resources
• Finance & Real Estate
• Retail & Consumer Services
• Education
• Healthcare & Pharmaceuticals
• Technology & Software

Accreditations:

• Accredited by the Society for Human Resource Management
• Accredited by the Human Resources Professionals Association
• Accredited by the Law Society of Ontario
• Accredited by the Ontario Association of Architects
• Accredited by the Mediation Board of Trinidad & Tobago
• Accredited by the Registered Insurance Brokers of Ontario

Janek Performance Group

At Janek Performance Group, we believe that sales training is not a one-size-fits-all solution. We specialize in creating customized, powerful, and innovative sales training programs tailored to the unique needs of your team.

Our programs cover essential sales functions, such as:

• Critical Selling® Skills
• Critical TeleSelling® Skills
• Selling Virtually™
• Critical Prospecting™ Skills
• Critical Account Planning™
• Critical Negotiation™ Skills
• Selling to the C-Suite™
• Critical Service & Sales™ Skills
• Strategic Storytelling™ Skills
• Winning at Trade Shows™
• Critical Sales Coaching™ Skills

We provide training for every level of your sales organization, from new hires to the C-suite. Our approach is holistic, aligning sales strategies with corporate goals. Our research on top-performing sales teams informs our training, helping your team develop and refine the skills needed to excel.

Whether you’re seeking to improve specific sales techniques or implement a broader strategic change, Janek Performance Group provides the expertise, methodologies, and focus required for real results.

Contact us today to start transforming your sales performance.

Quick Facts about Janek Performance Group:

• 97.42% training satisfaction rate
• 889% return on investment
• 9.74% performance improvement rate

Industries We Serve:

• Consumer Goods
• Chemical & Basic Resources
• Education
• Government (basic clearance levels)
• Finance & Real Estate
• Healthcare & Pharmaceuticals
• Non-Profit
• Retail & Consumer Services
• Technology & Software

Awards and Accreditations:

• Top 20 Sales Training Company by Selling Power (2014 - 2023)
• Top 20 Online Sales Training Company by Selling Power (2020 - 2023)
• Sales Training Program of the Year by the Stevie Awards (2020, 2022, 2023)
• Silver Excellence in Sales Performance by Brandon Hall HCM (2021)
• Top Sales Training Company by Training Industry (2017 - 2023)